We are offering secure online (video or phone) sessions for any clients who would prefer to connect with us remotely. You can choose the method that works best for you when you book online or over the phone, and you can change your mind at any time (just let us know).
In most instances online sessions (otherwise know as Telehealth) do not qualify for a Medicare rebate. However, in light of the exceptional circumstances, we will cover the rebate for you. That means that, whether you want to have your session at the Clinic, or online, you will pay the same price (the way it should be) – and not be out of pocket. As long as you have a valid Mental Health Care Plan from your GP. This pricing will apply until further notice.
Our online platform is powered by Zoom, a rock-solid and simple to use online video conferencing tool. You can access your session by dialling in from your phone, in a web browser, or by using the Zoom app (receommended). Don’t worry, we will help you through the entire process, including providing all the details of how to access your session – and providing all the support you need to make it a successful session for you.
On completion of your session you will have the opportunity to re-book with our amazing admin team (if you so wish) and an invoice will be emailed to you for payment within 2 weeks (you can pay online using your preferred method).
If you have any questions around online sessions, please feel free to get in touch.